Draft for review: details in [brackets] are still to be confirmed.
Privacy notice
Who we are
Frontera Data Labs, based in the United Kingdom, is the controller of the personal data described here. Contact: info@fronteradatalabs.com.
What this notice covers
This notice covers the “Book a demo”, “Care readiness check” and call request forms on fronteradatalabs.com. These forms are for organisations and business contacts. Please do not include information about residents, patients or other individuals.
What we collect
- Book a demo: your name, work email, organisation, role if given, topic of interest and any message.
- Care readiness check: your organisation type and your answers about your organisation; your name, work email, organisation and country; what you would like from us; your role, how you heard about us and any message, if given; and the campaign link you arrived from. If you request a call, we also collect your phone number and preferred time.
- Your choices: whether you agreed to us storing your details to reply, and whether you asked for updates, with the date.
- Technical data: your IP address, which we use in hashed form for about 10 minutes to limit abuse of the forms. Our hosting provider may also keep server logs [retention to confirm].
Why we use it
| Purpose | Legal basis |
|---|---|
| To reply to your request and arrange a conversation or phone call | Your consent, given with the required tick box |
| To send occasional updates, only if you tick that separate box | Your consent |
| To keep the forms secure and limit abuse | Our legitimate interest in protecting the site |
We do not use your answers to make automated decisions about you, and we do not sell your data.
Who we share it with
- Hostinger: hosts this website and our email.
- Authorities or advisers: only where the law requires it or we need it to protect our legal rights.
Where it is handled
Our team works from the United Kingdom, Switzerland and France, so your details may be accessed from those countries. [Location of Hostinger email data, and the safeguards used for any transfer, to confirm.]
How long we keep it
We keep enquiries for 12 months after our last contact with you. If you asked for updates, we keep your details until you unsubscribe or withdraw consent. We may keep a record of your consent for as long as we need to show that it was given.
Your rights
You may ask us to access, correct or delete your data, to restrict or stop certain uses of it, or to provide a copy for transfer. You can withdraw consent at any time by emailing info@fronteradatalabs.com, and this does not affect anything we did before you withdrew it.
If you are unhappy with how we handled your data, please contact us first. You may also complain to the UK Information Commissioner’s Office at ico.org.uk. [Equivalent wording for EU and other campaign regions to confirm.]
Cookies
This website does not set any cookies and does not use similar technologies such as local storage, analytics or advertising pixels. Everything on it loads from fronteradatalabs.com. If we ever add a tool that needs cookies, we will ask for your consent first and update this notice.
Changes
We will post any changes to this notice on this page and update the date above.